If gambling is causing you worry, free and confidential help is available right now, and you do not need to be in crisis to use it. In the UK, the National Gambling Helpline (run by GamCare) is on 0808 8020 133, open 24/7. BeGambleAware (begambleaware.org) offers advice and treatment routes, and Gambling Therapy (gamblingtherapy.org) supports people anywhere in the world. Reaching out is the single most effective step you can take.

Helplines and support services that actually help

These are established, reputable services. All are free, and you can contact them whether the concern is about your own gambling or someone else’s.

ServiceWho it is forHow to reach it
National Gambling Helpline (GamCare)UK, anyone affected0808 8020 133, 24/7, plus live chat
BeGambleAwareUK, advice and treatment routesbegambleaware.org
Gambling TherapyInternational, online supportgamblingtherapy.org
Gamblers AnonymousPeer support groupsLocal GA meetings, online listings
GamAnonFamily and friends of gamblersPeer support groups

If you are outside the UK, search for your country’s national gambling helpline or ask BeGambleAware or Gambling Therapy to point you to local services. Most regulated markets fund a free helpline of their own.

Self-help tools you can switch on today

Alongside talking to someone, practical tools give you immediate breathing room. They work best layered together, so that if one gap opens, another catches it.

  1. Deposit and loss limits. Set a cap in your betting account under Responsible Gambling. Lowering a limit is instant; raising it is deliberately delayed.
  2. Timeout or self-exclusion. A timeout locks your account for 24 hours to a few weeks; self-exclusion locks it for six months to five years.
  3. National self-exclusion schemes. In the UK, GAMSTOP blocks all licensed betting sites and apps at once, for free. Many countries run an equivalent.
  4. Bank gambling block. Most major banks and app-based accounts let you decline gambling transactions, often with a cooling-off delay before the block can be lifted.
  5. Blocking software. Gamban and BetBlocker are free tools that block gambling sites and apps across your phone, tablet and computer.

None of these require anyone’s permission and most take only minutes to set up.

How to take the first step

The hardest part is almost always starting. A few things make it easier:

  • You do not need the “right” words. You can simply say you are worried about your gambling. Advisers hear this every day and will guide the conversation.
  • You can stay anonymous. Helplines do not need your full details to help you.
  • Pick the channel that feels easiest. If a phone call feels like too much, start with live chat or an online forum instead.
  • Do one concrete thing now. Even switching on a bank block or a deposit limit while you decide creates immediate protection.

Reaching out is not a last resort. People contact these services at every stage, from a first flicker of concern to serious harm, and earlier is always easier.

Supporting someone else

If you are worried about a partner, family member or friend, you can get help too. Call the National Gambling Helpline for advice on how to approach the conversation, and services like GamAnon exist specifically for the people around a gambler.

Approach the person calmly and without blame, focus on how the situation is affecting them and you rather than on the money, and encourage them towards blocking tools and professional support. Protect your own finances and wellbeing as well; supporting someone should not come at the cost of your own health.

You are not alone in this

Gambling harm is common, it is treatable, and no one who works at these services will judge you. Whether you make a call, open a live chat, set a limit, or tell one person you trust, every one of those is a real step forward, and you can take it today.


18+. Gamble responsibly. If gambling stops being fun or feels hard to control, free confidential support is available through the National Gambling Helpline (0808 8020 133 in the UK), BeGambleAware (begambleaware.org), or your national helpline.